Creating Clarity from Chaos » Ken Blanchard http://businessclarity.net A Resource for Business, Career & Personal Development Mon, 23 Nov 2009 22:22:42 +0000 http://wordpress.org/?v=2.8.6 en hourly 1 The One Minute Apology http://businessclarity.net/the-one-minute-apology/ http://businessclarity.net/the-one-minute-apology/#comments Tue, 29 Sep 2009 03:15:30 +0000 ged http://businessclarity.net/?p=724   Title: The One Minute Apology   Author: Ken Blanchard is a world renowned speaker and leadership author and along with co author Margret Mc Bride produces this addition to the One Minute Manager collection of books.   Category:
  • Business
  • Management
  What the book is about:   In the same vein of the other “One Minute Manager” books, the message in the book is presented to the reader by means of a parable.In this parable, the president of a company gets into difficulty and our hero (the presidents young assistant), finds the solution to the problem.

The assistant is initially disillusioned because the president has had a meeting where he has blown off the board and the assistant feels this has lead to a loss in their confidence.

The Crux of the story is that the assistant contacts the one minute manager (a friend of his father) and is coached over a weekend that by openness and a sincere apology the president can renew his boards’ confidence in him.

The apology must be sincere (deep) and portray to the wronged parties that you are experiencing remorse.

Our journey through the parable is designed to point out the qualities that are found in great leaders.   Would I buy this book:

NO

    The content reiterates common sense values and if you are already exhibiting those values you don’t need it.   What I liked about this book:   As a leadership book it has a focus on the qualities of openness, integrity and honesty that we should be exhibiting.I liked the fact that we are told any apologies need to be specific and not just a general “I’m sorry”.   What I thought could have been improved in this book:   Although it was a pleasant enough yarn I thought it was a bit light on content.Yes the title is the one minute apology and yes the book focuses on giving a sincere apology but the message seemed weak to me.

I’d like to think that any leader worth is salt exhibits these traits (for those that don’t I feel they wouldn’t read the book anyway).   Formats available:  

  • Hard Back 
  • Paper Back 
  • Audio book 
  Where available:   http://www.fishpond.co.nz/ www.thenile.co.nz Shop at Amazon.com! ]]> http://businessclarity.net/the-one-minute-apology/feed/ 0